Updates about travel routes
Due to the outbreak of the coronavirus, the countries that allow air travel are constantly changing. We can imagine this leads to unclarity about whether your flight will still be going. Check the latest updates about the travel routes and the flights operated by our partner airlines.
Newest flight updates
The best way to check if a flight is still going, is to keep an eye on the flight status. Please make sure you check the status regularly, as all flights are subject to change and messages sent directly to you might be delayed because of the high volumes.
Questions about travel routes
I’m travelling to or from a country that issued a travel ban, what can I do?
If the country you are travelling to or from has issued a travel ban, this means that your flight cannot depart at this moment.
Do you want to know if there is a travel ban at your destination? Please enter your origin and destination at TravelDoc to see what is currently applicable. Always check the website of the government that imposed the travel ban to see when the travel ban will be lifted.
I’m having trouble returning to The Netherlands, what to do?
We’re treating the questions about how to get home with the highest priority. If the local authorities have banned passengers but flights are still allowed, we’ll do whatever we can to get them home safely. We advise you to contact your local embassy, as they will be able to assist you.
Can I still travel into the European Union?
Unfortunately, the European Union suspended all travel into the passport-free Schengen zone by most non-EU citizens. The ban applies to all non-essential travel to the Schengen area. However, passengers who are travelling homewards, family members of European nationals, and essential staff such as doctors and nurses are still allowed to travel into the passport-free Schengen zone.
Can I still travel to and from the United States of America?
The United States of America have announced an entry ban for all passengers who have been in a Schengen country in the last 14 days. This ban also applies to passengers who only had a transfer at Amsterdam Airport Schiphol or another airport in a Schengen country, or to passengers who are only in the USA for a transfer to another country.
We plan to continue flying to and from the USA, but with an updated schedule. If your flight was cancelled or you want to change your booking yourself, there are multiple options. Did you purchase your ticket in the USA and was your flight scheduled to depart before or on 31 August 2020? You can request a travel voucher or a cash refund.
Do I need to bring additional documents to enter France or the overseas departments?
Yes. Upon arrival in Metropolitan France or the overseas departments, you need to have a certificate of exceptional travel with you that can be presented to the authorities in charge of border control. This also applies if you have a transfer in France. You can download the certificate from the website of the Ministry of the Interior. Both a printed or handwritten version is accepted.
Note that the page is only in French: you can find an English version of the document if you scroll all the way down.
Where can I find the latest travel advice per destination?
We strongly recommend reviewing the latest entry requirements of the destination you’re travelling to. Local immigration authorities can provide you with more information. They will also be able to tell you whether the measures they’ve taken apply to your situation.
Flying with partner airlines
We strongly advise you to contact the concerning airline for detailed information about their flight schedule changes, travel restrictions or route suspensions.
All airlines are regularly updating their websites: